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Refund Policy

Back2Back Ministries does our best to provide the highest quality services as part of our ministry. Our goal is 100% satisfaction and we are confident that you will find your donation, mission trip participation or other involvement meets your expectations.

Pledges, Donations, Sponsorships are non-refundable. Mission trip payments are refundable as outlined in the mission trip contract.

Checks, bank drafts, and other payments are assessed a $30 fee if they are returned unpaid for any reason.

For any questions regarding charges made to your credit card or bank account, please contact us immediately. We are happy to help you with any questions you may have and even happier to correct any billing errors on our part.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at 513-754-0300 or send us an email at jguckenberger@back2back.org, or mail us at:

Back2Back Ministries
P.O. Box 70
8118 Corporate Way
Suite 103
Mason, OH 45040